Lost property
Did you leave a property at a station?
👉 Find your station to get the phone number and directly contact the station in question.
Invoice Request
To receive an invoice, please provide the following information:
Send this information to: contact@avia.fr.
Suspicious Payment
Foreign cards
The French DAC’s (fuel distributors) make a query because your credit card is issued by a forein bank. Either for a sum of between €100 and €200, or by doubling the amount of your fuel purchase.
This amount must appear in reserve on your bank statement.
This amount is held in your bank so we advise you to contact your bank in order to proceed with the release.
We are sincerely sorry for this inconvenience and wish you a safe journey.
Prepayment and Refunds
Did you make a prepayment and need a refund?
👉 Visit the station concerned to process the refund at the counter.
Or contact us at: contact@avia.fr.